Policies

Applies toEmployees, contractors and third parties processing personal data for or on behalf of TotalView, in any format and on any system.

Covers

• GDPR, Greek Laws 4624/2019 and 3471/2006; the Article 5 principles, accountability included.
• TotalView as controller and as processor: client instructions, authorised sub-processors, Article 28 agreements.
• Record of Processing Activities, impact assessments, privacy by design. Transfers outside the EEA only under an adequacy decision or Standard Contractual Clauses.
• Retention per record type. Role-based access, multi-factor authentication, encryption, access logging, tested backups.
• Data subject requests answered within one month, free of charge. Breaches notified to the Hellenic Data Protection Authority within 72 hours and to clients without undue delay.

Applies toEmployees, contractors, consultants, suppliers, clients and other stakeholders of TotalView, on every project.

Covers

• Directive (EU) 2019/1937 and OLAF guidance on fraud in EU-funded projects.
• What to report: bribery, fraud, corruption, financial malpractice, regulatory breaches, misuse of company assets.
• Three channels: dedicated e-mail, anonymous web form, the Compliance Officer directly.
• Confidentiality of the reporter, protection from retaliation, no sanction for good-faith reports that prove unfounded.
• Initial assessment, investigation team, interim measures, outcome to senior management, secure log reviewed annually.

Applies toEveryone performing services for TotalView, on its premises or as its representative or agent towards customers.

Covers

• Equal opportunities and a workplace free of harassment, intimidation and violence.
• Anti-corruption: no bribes or kickbacks; facilitation payments only as a one-off under coercion, reported to Legal within 24 hours; no gifts or entertainment given or accepted.
• Conflicts of interest, work with family or friends disclosed, commission arrangements pre-approved.
• Company resources, confidentiality of TotalView and third-party information, complete and accurate records.
• Grey market, international trade rules, insider dealing, media contact through the company only, cooperation with audits.

Applies toTotalView O.E. as an employer, at every level of the organisation.

Covers

• Leadership commitment and internal communication.
• Recruitment: gender-neutral descriptions, diverse candidate pools, unconscious-bias training, monitored targets.
• Career development, flexible working, parental leave for both parents, return-to-work support.
• Pay audits, transparent salary bands, annual reporting on pay equity.
• Zero tolerance for harassment and discrimination, safe reporting channels, KPIs and an annual review.